Shipping policy

Shipping Policy

Order Processing:
All orders are processed within 2–7 business days before being shipped. As our products are made to order, production times may vary depending on item and demand.

Shipping Times:
Once your order has been processed, estimated shipping times are:

• Domestic (US): 3–7 business days

• International: 10–20 business days

Please note: These are estimates and actual delivery times may vary depending on your location and postal delays.

Order Tracking:
You will receive a shipping confirmation email with tracking information as soon as your order ships. Please allow 48 hours for the tracking information to become available.

Shipping Costs:
Shipping rates are calculated at checkout based on your location and the items in your cart. Free shipping promotions, if offered, will be applied automatically at checkout.

International Shipping:
We ship worldwide! International orders may be subject to customs duties, taxes, and import fees (not included in our prices). These are the responsibility of the customer and are determined by your local customs office.

Lost or Delayed Packages:
If your package is delayed or appears lost, please contact us at [your contact email] and we will do our best to assist you.

Incorrect Shipping Information:
Please double-check your shipping address at checkout. We cannot guarantee changes after your order is placed. Orders returned due to incorrect shipping information may incur additional shipping fees.

Damaged or Defective Orders:
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue and your order number. We’ll work with our print-on-demand partners to resolve the issue as quickly as possible.

Questions?
For questions about shipping or your order, reach out to us at hello@travolax.com.